Shipping and Returns

Shipping and Returns

When will my order arrive?

All orders are processed within two business days (not including weekends or holidays), unless the volume of orders exceeds current capacity. 

Within Canada, packages generally arrive 2-4 business days from when your receive your shipping confirmation email. 

Within the US, shipping may take up to three weeks, though generally you'll receive it in 7-10 business days. 

International order vary by country. 

How do I know if my order has shipped?

A shipping confirmation will be sent to your inbox as soon as your item ships. Make sure to check your spam box - sometimes the emails arrive there! 

Will I be required to pay customs fees?

Yes, if you reside outside of Canada you will be responsible for all customs fees your shipment incurs. 

What is your return policy? 

Returns of unused items in original packaging are accepted within 30 days of your item arriving. Shipping fees will not be refunded, and the customer is responsible for all return shipping charges. 

Questions? Email info@belugababy.ca and we are happy to help!